IT Systems Manager

Gavin Jantjes: To Be Free! A Retrospective 1970–2023, Installation view, Whitechapel Gallery, 2024.Courtesy Whitechapel Gallery / Photo: Damian Griffiths

IT Systems Manager

Working closely with the Operations and Visitor Services Department, the IT Systems Manager will play an important roll in ensuring that the Gallery’s IT and digital capacity enables the organisation to deliver its mission to put artists and audiences at the heart of everything we do. The successful candidate will be dynamic, engaged and knowledgeable in the areas of IT, digital and systems management, as well as best practice in these areas across the sector. The successful candidate will have extensive experience of leading change in these areas and they will relish the opportunity to work collaboratively.

The IT Systems Manager will be the central point of contact for all IT systems and IT service providers used by the Gallery. This includes the main IT and network contractor and the CRM provider. This post will work ensure IT systems are delivering value for the organisation. This will include mapping out and managing IT system contracts, reviewing return on investment and overseeing tendering where suitable.

This role will also be responsible for working closely with the Senior Management Team to produce strategy; including a Digital Strategy, a Data Strategy and producing an IT and Digital road map for the organisation. This process will be informed by risk management processes and will support the overall Strategic Objectives of the Gallery.

The IT Systems Managers will attend and play a key role in the IT & Digital Strategy Group which is composed of representatives of all internal Gallery Departments and is chaired by the Deputy Director. The IT & Digital Strategy Group makes recommendations to the Senior Management Team on areas of IT, digital strategy, digital and technical infrastructure.

Conditions of work

• Contract: Fixed-Term (3 years)
• Hours of work: Full-time, 36.25 hours per week. Monday to Friday 9:30am-5:45pm, with one hour for lunch. Due to the nature of the job, some early morning, evening and weekend work will be required, as well as occasional travel. This will be compensated by time off in lieu.
• Salary: £45,000 per annum
• Probationary period: 6 months
• Notice period: 2 months (1 week during probation)

For further information, please download the Job Description.

To apply:

Please complete the application form and diversity monitoring form, and return to recruitment@whitechapelgallery.org by 11:59pm on Thursday, 8 August 2024.

Interviews are to be confirmed.

We want our workforce to represent all sections of the community and expect all our employees to commit to creating an equal, diverse and inclusive environment.

Charity number: 312162 Company number: 4093862