Visit >
For assistance with planning your visit around the Gallery, please contact the Visitor Services team:
T +44 (0)20 7522 7888
E email info@whitechapelgallery.org
A video tour of the Whitechapel Gallery
Our passenger lift gives step-free access to all floors of the gallery. All of our current exhibitions can be reached through using the lift. 4 people max capacity.
Unfortunately, have only one wheelchair currently available for guests. If you will need to use this, you can book it by emailing access@whitechapelgallery.org.
You can also ask upon arrival at the Information Desk.
Portable folding chairs are available from the Cloakroom Desk.
Guide dogs, hearing and assistance dogs are welcome. Staff can provide a bowl of water. If you want to bring your guide or hearing dog to an event in the Zilkha Auditorium, please call +44 (0)20 7522 7888 in advance to reserve a seat next to the aisle.
Free parking for Blue Badge holders is available at the top of Osborn Street in the pay and display booths for an unlimited period. Spaces are available on a first come, first served basis.
Accessible toilets and baby changing facilities are available on the ground and basement levels.
Separate Mens’ and Ladies’ toilet facilities, and a single all-gender cubicle can be found on the basement level.
The Gallery actively supports transgender, nonbinary and gender-noncomforming visitors and staff in their right to use our facilities without facing discrimination. If you experience behaviour which makes you feel uncomfortable when using our facilities, please let a member of staff know.
If you would like to share any feedback about how our facilities could be improved, you can contact info@whitechapelgallery.org
Audio Description
We have all our audio descriptions of works available within our gallery spaces. All audio described works will have a QR code on their artwork label – scan to listen!
If you would rather listen as a playlist on SoundCloud, the files for the audio descriptions of some of the work from Gavin Jantjes: To Be Free! are below or you can follow this link.
Audio Description Tours
Free, guided audio described tours of our exhibitions are available each season. For more information and to book a free place, please email access@whitechapelgallery.org or call +44 (0)20 7522 7888.
Current Exhibitions:
For alternative formats please email access@whitechapelgallery.org
Large Print
For every season, we have a Large Print version of our season guide and any art labels and gallery text used within our exhibition spaces.
If you would like a physical copy of the to use this, please ask at the Information Desk or any member of our Front-of-House staff.
If you prefer an online copy, you can download a PDF of our Summer Season 2024 Season Guide Here
When there are videos in an exhibition, we will always aim to have the videos captioned.
If this is not possible, transcripts will be prepared for the film content.
The transcripts will be available from the information desk, but if you would like a copy in advance, please contact the Information Desk in advance on 020 7522 7888 or email access@whitechapelgallery.org
BSL Tours
Free, guided BSL tours of exhibitions are available each season.
To book a free place, please email access@whitechapelgallery.org or call +44 (0)20 7522 7888.
Unfortunately, we are currently not able to provide BSL for our events and public programming.
Unfortunately, we do not have a working induction loop throughout the gallery.
We do, however, have a portable induction loop that can be used throughout the gallery spaces and for events.
To book the induction loop or to get more information, please email access@whitechapelgallery.org
The gallery uses the DMS to alert users by text message when the fire alarm sounds. Users who wish to use the system should text ‘wghfas’ to 078600 35999. To leave the system, please text STOP wghfas to the same number.
